Distance Sales Agreement

  1. PARTIES

This Agreement has been signed between the parties mentioned below, under the terms and conditions specified herein.

A. ‘BUYER’: (hereinafter referred to as the "BUYER" in the agreement)

B. ‘SELLER’: (hereinafter referred to as the "SELLER" in the agreement)

NAME-SURNAME:

ADDRESS:

By accepting this agreement, the BUYER acknowledges and agrees that by confirming the order, they will be liable to pay the price of the ordered item, any shipping fees, taxes, and other additional charges and fees, and that they have been informed of these obligations.

  1. DEFINITIONS

For the purpose of applying and interpreting this agreement, the following terms will have the meanings defined next to them:

MINISTER: Minister of Customs and Trade,

MINISTRY: Ministry of Customs and Trade,

LAW: Consumer Protection Law No. 6502,

REGULATION: Distance Contracts Regulation (Official Gazette: 27.11.2014/29188),

SERVICE: Any consumer transaction involving the provision of goods other than those in exchange for a fee or benefit,

SELLER: A company providing goods to consumers within the scope of commercial or professional activities or acting on behalf of or in the interest of the seller,

BUYER: An individual or legal entity who acquires, uses, or benefits from goods or services for non-commercial or non-professional purposes,

SITE: The website belonging to the SELLER,

ORDERING PARTY: An individual or legal entity requesting goods or services via the SELLER’s website,

PARTIES: The SELLER and the BUYER,

AGREEMENT: This contract between the SELLER and the BUYER,

GOODS: The movable property subject to purchase, including software, audio, video, and similar intangible goods prepared for use in an electronic environment.

  1. SUBJECT MATTER

This Agreement regulates the rights and obligations of the parties under the provisions of Law No. 6502 on Consumer Protection and the Regulation on Distance Contracts regarding the sale and delivery of the product, which the BUYER has ordered electronically from the SELLER's website, the details, and the sales price of which are specified below.

The listed and advertised prices on the site are the sale prices. These prices and promises are valid until updated or changed. Time-limited advertised prices are valid until the specified period ends.

  1. SELLER INFORMATION

Business Name

Address

Phone

Fax

Email

  1. BUYER INFORMATION

Recipient Name

Delivery Address

Phone

Fax

Email/Username

  1. PRODUCT/PRODUCTS INFORMATION

6.1. The basic characteristics (type, quantity, brand/model, color, quantity) of the product(s) are published on the SELLER's website. If the SELLER has organized a campaign, the basic characteristics of the relevant product will be available during the campaign period. This is valid until the campaign date.

6.2. The listed and advertised prices on the site are the sale prices. These prices and promises are valid until updated or changed. Time-limited advertised prices are valid until the specified period ends.

6.3. The total sales price of the product or service, including all taxes, is shown below.

Product Description | Quantity | Unit Price | Subtotal (Including VAT)

Shipping Cost

Total:

Payment Method and Plan

Delivery Address

Recipient

Invoice Address

Order Date

Delivery Date

Delivery Method

6.4. The shipping cost for the product will be paid by the BUYER.

  1. INVOICE INFORMATION

Name/Surname/Business Name

Address

Phone

Fax

Email/Username

Invoice Delivery: The invoice will be delivered to the specified address along with the order.

  1. SECURITY-PRIVACY, PERSONAL DATA, ELECTRONIC COMMUNICATIONS AND INTELLECTUAL PROPERTY RIGHTS

The rules, policies, and conditions outlined below regarding the protection, privacy, processing-use of information, and communications on the website apply.

8.1. Necessary measures have been taken on the SELLER's system infrastructure to ensure the security of the information and transactions entered by the BUYER on the website, according to the nature of the information and transactions, using current technological means. However, since the information is entered by the BUYER from their device, it is the responsibility of the BUYER to take the necessary precautions to protect the information from viruses and other harmful applications.

8.2. In addition to the BUYER's consent for personal data and commercial electronic communications, the SELLER may record, store, update, share, transfer, or process the information gathered during the BUYER's membership and shopping on the website for the purposes of providing products/services, information, advertisements, promotions, sales, marketing, and other communication applications. This data may also be shared with the relevant authorities when required by law. The BUYER consents to the use, sharing, processing, and communication of their data in accordance with personal data protection laws and electronic commerce regulations.

8.3. The BUYER can always stop communications and data processing by notifying the SELLER through the specified communication channels. Personal data processing and communications will cease within the legal time limits after the BUYER's explicit notification.

8.4. All intellectual and industrial property rights related to the content and information on the website, as well as their organization, revision, and partial or full use, belong to the SELLER, except for those of third parties.

8.5. The SELLER reserves the right to make any changes regarding the above matters. These changes will be effective once announced by the SELLER on the website or through other appropriate methods.

8.6. For other websites accessed from the SELLER’s site, the privacy, security policies, and terms of use of those websites apply, and the SELLER is not responsible for any disputes or negative consequences arising from them.

  1. GENERAL PROVISIONS

9.1. The BUYER agrees, declares, and undertakes that they have read the basic characteristics, sale price, and payment method of the product, as well as the pre-information regarding delivery on the SELLER’s website, and that they have electronically confirmed this information.

9.2. Each product, unless it exceeds the 30-day legal period, will be delivered to the BUYER or the person or organization indicated by the BUYER within the period specified in the pre-information section of the website, depending on the BUYER’s location.

9.3. The SELLER agrees to deliver the product according to the specified characteristics, free from defects, and with any required warranty certificates, user manuals, and other necessary information and documents, ensuring compliance with legal requirements and quality standards.

9.4. If the SELLER is unable to fulfill the contract, they will inform the BUYER and may supply a different product of equal quality and price with the BUYER's consent.

9.5. If the product becomes impossible to deliver, the SELLER will inform the BUYER within 3 days from the date of discovery, and refund the total amount within 14 days.

9.6. The BUYER agrees that if the payment for the product is not made or is canceled, the SELLER is no longer obligated to deliver the product.

9.7. The BUYER agrees that if the credit card used for payment is fraudulently used by unauthorized persons, the product will be returned to the SELLER within 3 days, with the shipping cost covered by the SELLER.

9.8. In case of force majeure or unforeseen circumstances, the SELLER will notify the BUYER if the product cannot be delivered on time. The BUYER has the right to cancel the order, request a replacement product, or delay the delivery until the obstacle is removed.

9.9. The SELLER has the right to contact the BUYER via the provided communication methods for notifications, marketing, and other purposes.

9.10. The BUYER will inspect the product before delivery, and if damaged (e.g., crushed, broken, torn packaging), they will refuse delivery.

9.11. If the credit card holder is not the same as the BUYER or if there is a security issue with the credit card before delivery, the SELLER can request additional documents to verify the legitimacy of the transaction.

9.12. The BUYER guarantees the accuracy of the personal information provided during registration and agrees to compensate the SELLER for any damages caused by the inaccuracy.

9.13. The BUYER agrees to comply with the legal regulations when using the website.

9.14. The BUYER cannot use the website for illegal purposes or activities that disturb others or violate public order.

9.15. Links to other websites may be provided, but the SELLER is not responsible for their content or outcomes.

9.16. The BUYER is personally responsible for any legal and criminal consequences resulting from violations of this agreement and must indemnify the SELLER.

  1. RIGHT OF WITHDRAWAL

10.1. The BUYER can withdraw from the contract without any legal or criminal liability and without providing any reason, by notifying the SELLER within 14 days from the delivery of the product. In service contracts, the withdrawal period starts from the signing date. The right of withdrawal is not applicable for services once performance begins with the consumer’s consent.

The right of withdrawal must be exercised within 14 (fourteen) days by notifying the SELLER in writing via registered mail with return receipt, fax, or email. The product must not have been used in accordance with the provisions of the "Products for Which the Right of Withdrawal Cannot Be Used" section of this agreement. In case the right of withdrawal is exercised:

a) The invoice of the product delivered to a third party or to the BUYER, (If the invoice of the product to be returned is corporate, it must be sent with the return invoice issued by the institution. Returns of orders invoiced to institutions cannot be completed unless a RETURN INVOICE is issued.)

b) The return form,

c) The product's box, packaging, and any standard accessories must be delivered complete and undamaged.

d) The SELLER is obliged to return the total amount and documents that obligate the BUYER within a maximum of 10 days from the receipt of the withdrawal notification and to accept the return of the goods within 20 days.

e) If the product's value decreases or if the return becomes impossible due to the BUYER's fault, the BUYER is obliged to compensate for the SELLER’s damages in proportion to the fault. However, the BUYER is not responsible for any changes or damages arising from the proper use of the product during the withdrawal period.

f) If, due to the exercise of the right of withdrawal, the SELLER's campaign limit is breached, the discount received under the campaign will be canceled.

11. PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE USED

The right of withdrawal cannot be exercised for products prepared according to the BUYER’s request or clearly for personal needs and are not suitable for return, such as lingerie bottoms, swimsuits, makeup products, disposable products, perishable goods, products with an expiration date that may pass, goods that are unsuitable for return for health and hygiene reasons once opened by the BUYER, goods that have mixed with other products after delivery and cannot be separated, publications such as newspapers and magazines, electronic services that are performed immediately, intangible goods delivered to the consumer immediately, as well as audio or video recordings, books, digital content, software programs, data storage and recording devices, computer consumables, if the packaging has been opened by the BUYER. Furthermore, the right of withdrawal is also not possible for services started with the consumer's approval before the withdrawal period ends.

Cosmetics and personal care products, lingerie, swimsuits, books, copyable software and programs, DVDs, VCDs, CDs, cassettes, and office consumables (such as toner, cartridge, ribbon, etc.) can only be returned if their packaging has not been opened, they have not been tried, damaged, or used.

12. DEFAULT AND LEGAL CONSEQUENCES

If the BUYER defaults on payments made by credit card, they acknowledge, declare, and undertake that they will pay interest to the bank in accordance with the credit card agreement and will be responsible to the bank. In this case, the bank may take legal action, demand the related expenses and attorney's fees from the BUYER, and in any case, if the BUYER defaults on the debt, they agree to pay the SELLER for the damages incurred due to the delayed fulfillment of the debt.

13. JURISDICTION

In disputes arising from this agreement, complaints and objections will be made to the consumer arbitration board or consumer court in the place where the consumer resides or where the consumer transaction was made, within the monetary limits specified in the Law.

14. EFFECTIVENESS

By making the payment for the order placed on the Website, the BUYER is deemed to have accepted all the terms of this agreement. The SELLER is obligated to make the necessary software arrangements to obtain confirmation from the BUYER that they have read and accepted this agreement before the order is completed.

SELLER:

BUYER:

DATE: